Need to report a problem with your Butterfly gas stove, mixer grinder, or induction stove? Get all customer care contact details and complaint links here. Drop a comment if your issue remains unresolved.
📞 Butterfly Customer Care Details (India-Wide)
☎️ Toll-Free Number
1800 425 1963
(Available 9 AM – 7 PM, Monday to Saturday)
📧 Email Support
customercare@butterflyindia.com
🏢 Corporate Office
Butterfly Gandhimathi Appliances Ltd.
143, Pudupakkam Village, Vandalur-Kelambakkam Road,
Chengalpattu, Tamil Nadu – 603103
🌐 Website
🔗 Complaint Registration
Butterfly Service Request Form
🗨️ Can’t get a response? Post your issue in the comments below for help.
🛠 1. How to Register a Complaint with Butterfly
You can report issues for:
- Gas stove burners not working
- Mixers or grinders making noise
- Electric kettle or cooktop not heating
- Cooker lid issues or part replacement
🔗 Official Complaint Form:
Butterfly Service Request Form
You’ll need:
- Product details
- Purchase invoice
- Problem description
- Contact info
🗨️ Facing issues submitting the form? Comment your issue — we’ll walk you through.
🔍 2. Track Service Requests
Once submitted:
- You’ll get a complaint reference number
- Service visit arranged based on your area
- SMS or call confirmation shared
🗨️ Still waiting for support? Share your complaint number and city in the comments.
🧾 3. Butterfly Product Warranty Details
| Product Type | Warranty Duration |
|---|---|
| Mixer Grinders | 2 Years |
| Gas Stoves | 2 Years |
| Induction Cooktops | 1 Year |
| Pressure Cookers | 5 Years (Aluminum/Stainless Steel) |
| Electric Kettles | 1 Year |
🗨️ Need help with warranty eligibility? Mention your product and purchase date in the comments.
🧑🔧 4. Request a Technician Visit
Technician visits are provided for:
- Major appliances like grinders and gas stoves
- Home service availability depends on location
🔗 Use the Complaint Form to book.
🗨️ Can’t book a visit? Comment with your location and product issue.
🔄 5. Product Replacement Conditions
Butterfly may approve a replacement if:
- Product is under warranty
- Defect is confirmed by technician
- Product is unrepairable
🗨️ Think your case qualifies? Let us know in the comments for guidance.
🏢 Butterfly Service Centers
- Home visits are prioritized
- For walk-ins, call the toll-free number to confirm address
- Bring invoice and product to service center
🗨️ Looking for a service center in your city? Drop your location in the comments.
💬 Comments Section – Extra Support for You
If your issue isn’t resolved:
- Complaint unanswered
- Technician not assigned
- Warranty denied unfairly
Leave a comment with:
- Product & issue
- Purchase date
- City
- Complaint number (if raised)
🛑 Don’t include personal contact numbers or full addresses.