Having issues with your Blue Star AC, water cooler, or refrigerator? Find all official customer care contact details and complaint registration links here. Use the comments section for help if you’re not getting a response.
📞 Blue Star Customer Care Details (India-Wide)
☎️ Toll-Free Numbers
- For Residential Products: 1800 209 1177
- For Commercial/Industrial Products: 1800 209 1177
(Available 24/7)
📧 Email Support
- General Support: customercare@bluestarindia.com
- Commercial Solutions: service@bluestarindia.com
🏢 Corporate Office
Blue Star Limited
Kasturi Buildings, Mohan T Advani Chowk,
Jamshedji Tata Road, Mumbai – 400020, Maharashtra
🌐 Website
🔗 Complaint Registration
🗨️ Tried contacting but no response? Share your issue in the comments below.
🛠 1. How to Register a Complaint with Blue Star
Issues you can report:
- AC not cooling or leaking
- Water cooler not dispensing
- Refrigerator not working
- Installation, repair, or uninstallation requests
🔗 Use this link to log a complaint:
Register Your Complaint
Provide:
- Product model and serial number
- Purchase date and invoice
- Contact number
- Problem description
🗨️ Form not submitting? Let us know in the comments with your issue details.
🔍 2. Track Complaint Status
After logging a complaint:
- You’ll receive a service request ID
- Service updates sent by SMS or call
- Technician visit arranged within 24–48 hours (depending on location)
🗨️ No update? Drop your service ID and city in the comments.
🧾 3. Blue Star Warranty Details
| Product | Warranty Period |
|---|---|
| Inverter Split ACs | 1 Year (5–10 years on compressor) |
| Window ACs | 1 Year |
| Water Dispensers | 1 Year |
| Deep Freezers | 1 Year (5-year compressor) |
| Water Coolers | 1 Year |
🗨️ Not sure about your warranty? Comment with product and invoice details.
🧑🔧 4. Request Technician or Installation Service
Use the complaint portal for:
- AC installation/uninstallation
- Repairs under warranty
- Routine service/cleaning
Home visits available in all major cities.
Technician availability may vary in rural locations.
🗨️ Need help scheduling a visit? Let us know your location in the comments.
🔄 5. Product Replacement and Escalation
Replacements only considered when:
- Product is within warranty
- Verified as unrepairable by a technician
- All documentation (invoice, service slip) is in place
Escalate if:
- No callback in 48 hours
- Faulty repair or technician no-show
🗨️ Need escalation? Comment with your service ID and issue.
🏢 Blue Star Service Center Info
- ACs and appliances are usually serviced via home visits
- For direct visits, contact customer care to confirm the nearest center
- Always carry original invoice for walk-ins
🗨️ Want a service center location? Drop your city in the comments.
💬 Comment Here If You Need More Help
Still stuck? Drop a comment with:
- Product name & issue
- Model number (if known)
- City
- Complaint number (if registered)
🛑 Please don’t post your phone number or email in public.