Zebpay Complaint Portal – Register Your Complaint & Customer Care Details

Your Guide to Resolving Unauthorized Investment and Withdrawal Issues via Telegram

If you’ve been scammed by a fraudulent channel impersonating Zebpay—such as Zebpayvip.com on Telegram—that promised returns on a small investment but later demanded additional funds, you’re not alone. Many users have reported receiving initial returns (e.g., investing Rs.200 and getting Rs.400 back) only to be lured into performing tasks for further withdrawals (ranging from Rs.800 to Rs.26,000) and eventually being asked to invest a large sum (up to Rs.40,000). When you refuse, the channel withholds your funds and continues to demand more investments through platforms like Paytm. This portal is designed to help you understand these issues, follow clear steps for resolution, and report the scam to the appropriate authorities.


Zebpay (Genuine) Customer Care Details

Note: Zebpay is a legitimate cryptocurrency exchange. The scam you experienced is linked to fraudulent channels such as Zebpayvip.com on Telegram, which are not associated with the genuine Zebpay platform. Always verify communications from official channels.

National Contact Information for Genuine Zebpay

  • Official Website:
    Visit Zebpay.com for verified information and support.
  • Customer Support Email:
    support@zebpay.com
    (Always check the official website for the latest contact details.)
  • Help Center:
    Use the official help section on the website for troubleshooting and resolving issues.

Reporting Scam or Fraudulent Activity

Since your issue involves a scam perpetrated via Telegram by an impersonator, please use the following channels to report the fraudulent activity:

  • National Cyber Crime Helpline (India):
    155260
    (Toll-Free, available 24×7)
  • Cyber Crime Reporting Portal:
    Visit cybercrime.gov.in to file a complaint online regarding online fraud.
  • Local Police Cyber Cell:
    Contact your state’s Cyber Crime Cell. Check your local police department’s website for regional contact details.
  • FIR Registration:
    Visit your nearest police station to file a First Information Report (FIR) regarding the scam. Provide all evidence such as screenshots, transaction records, and chat logs from Telegram.

Common Issues Reported with Fraudulent Investment Channels

Many users who have interacted with fraudulent channels like Zebpayvip.com have reported:

  • Initial Lure with Promised Returns:
    Small investments are doubled or tripled, creating a false sense of credibility.
  • Escalating Investment Demands:
    After the initial success, scammers ask for more funds to unlock higher withdrawals.
  • Withheld Withdrawals:
    Despite following through on tasks, the promised withdrawals are not approved.
  • Continuous Harassment:
    When you refuse further investments, the channel may continue to demand more funds, leaving you scammed out of a significant amount.

If you have experienced any of these issues, please share your experience in the comments below to help build a community of informed users.


Steps to Resolve Your Issue

If you have been scammed by a fraudulent channel impersonating Zebpay, follow these steps:

  1. Document Everything:
    • Record all details of your transactions, including the initial investment, subsequent returns, and any additional demands.
    • Take clear screenshots of all Telegram messages, payment slips, and any other relevant communications.
    • Save copies of transaction records from Paytm or other payment platforms used.
  2. Report the Scam Immediately:
    • Contact the National Cyber Crime Helpline at 155260.
    • File a complaint through the Cyber Crime Reporting Portal.
    • Visit your local police station to file an FIR with all the evidence you have gathered.
  3. Report the Fraudulent Channel:
    • Use Telegram’s reporting feature to flag the fraudulent channel (e.g., Zebpayvip.com).
    • Share your experience on social media platforms to warn others about the scam.
  4. Seek Legal Advice:
    • If the financial loss is substantial, consult a legal expert who can guide you on further actions, including the possibility of filing a civil suit.
  5. Follow Up and Monitor:
    • Keep a record of all communications and follow up regularly with the authorities until you receive a response.
    • Monitor your financial accounts closely for any further unauthorized activity.

If you have additional tips or insights from your experience, please share them in the comments section below.


Register Your Complaint in Comments

We Want to Hear From You!

If you have experienced scams or fraudulent investment demands through channels impersonating Zebpay, please register your complaint in the comments section below. Your feedback is essential in building a community of informed users and driving action against these fraudulent practices.


Conclusion: Demand Accountability and Protect Your Investments

Falling victim to a scam through fraudulent channels can be both financially and emotionally devastating. By documenting your experience, reporting the scam to the proper authorities, and sharing your story, you contribute to a broader effort to hold scammers accountable and protect other potential victims. Your voice is crucial—not only for your own resolution but also to help raise awareness and prevent others from falling prey to similar scams.

We invite you to register your complaint or share your experience in the comments section above. Your participation is key to promoting accountability and ensuring that fraudulent channels are exposed and stopped.


This portal is dedicated to assisting users in resolving issues related to fraudulent investment schemes and scams impersonating Zebpay. Please leave your comments below to join the discussion and help improve online safety for everyone.

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