Wrong, inferior quality products- Dotfab-
This is with regard to the Order Id- DF7321 that I placed on 3rd September 2023.
I received the order today,i.e. 6th September 2023 and was shocked to find that my package contained completely different items.
I had placed an order for following items-
➜ Dotfab Salwar Suit Set -01 – L Mauve Stitched (1 Unit)
➜ Dotfab Salwar Suit Set -01 – L Peach Stitched (1 Unit)
➜ Kurta Suit Set M07 BUY 2 GET 1 FREE – L Orange (1 Unit)
For a total of Rs.1980
In the description on their page i.e. topsalwar.shop, the first two products are described as ” Lucknowi chikankari mulmul kurtis with lycra pants”. The third product was described as “fine chikankari kurti with free size sharara”
Refer link for their catalogue based on which I ordered
https://topsalwar.shop/collections/all?fbclid=PAAabz_wqxq97hFoDI5zueZewgc8IZ5InPNNRxtIL_qc0WxJP36BxMO4SR-Pk_aem_ATvnSPbulzUqxH-2A-PIY5KZZ2mPNOERP940-LkyaXLNGeNmRPdcZ84PXyEgq4HFCuXZ81SALJDGFr-hiTSv_hkh
The products that I have received are nowhere even near to what I ordered. In fact they are unstitched dress materials of completely different colors, inferior material, completely different fabric and style. (Attached for reference).
There is no response to my emails and there is no other point of contact.
It is also to be noted I was receiving updates regarding shipment from a buisness account called “Shiprocket” however it did not reflect a “verified” account. And eventually the package was delivered by bluedart.
Pertinent to not also, is that the web link mentioned above claims that it is powered by Shopify. And the courier package held the label name as Dotfashion.