Fraud from sbi credit card

31st August 2013 I have received online link for earbuds of 99 rupees. When i process payment for 99 rupees by SBI CREDIT CARD After enter OTP display show OTP EXPIRED and 15307.16 rupees deducted from my sbi credit card. Please refund in my card.

Fraud from sbi credit card
31st August 2013 I have received online link for earbuds of 99 rupees. When i process payment for 99 rupees by SBI CREDIT CARD After enter OTP display show OTP EXPIRED and 15307.16 rupees deducted from my sbi credit card.
Please refund in my card.

Regarding writing incomplete information while sending ATM card

Sir/Madam,

I request that my ATM card bearing SPEED POST NO. JA337233386IN was sent without my address, without father’s name, without mobile number when my name, father’s name, mobile number are present with the back account.
Due to which Handiaya has been sent back by S.O. without mobile number due to single name from father’s name.
Oh that’s the document I need. I want to know where and when I will receive my document,
By what date it will reach the place from where I will receive the document. Whoever is negligent in this, strict action should be taken