Nykaa – Consumer Court

Non pick up of expensive product

I have ordered one dress worth Rs 3200 from nyka fashion . It was delivered on 2nd sept and I raised return request on 4th sept. It got approved and it’s now 12th of sept, they are not picking up the order. I am going to travel and I have mailed this to the concerned […]

Non pick up of expensive product
I have ordered one dress worth Rs 3200 from nyka fashion . It was delivered on 2nd sept and I raised return request on 4th sept. It got approved and it’s now 12th of sept, they are not picking up the order. I am going to travel and I have mailed this to the concerned team to pick the courier by 14th and have called them several time . Everytime they are just telling that courier will be picked up by today. On asking to give a written confirmation , they are denying. Not providing any solution. They just want me to forget my 3200Rs. They are not even transferring call to the senior manager. I have all the screenshots and call recording.

Nykaa return rejected.

Hey there, I ordered a pair of eyelashes from Nykaa but they are way bigger than the picture displayed in real so I created a return request but it got rejected for no reason. The box is sealed and in the same condition that it was delivered to me, The picture displayed is misleading and […]

Nykaa return rejected.
Hey there, I ordered a pair of eyelashes from Nykaa but they are way bigger than the picture displayed in real so I created a return request but it got rejected for no reason. The box is sealed and in the same condition that it was delivered to me, The picture displayed is misleading and I am at no fault, I want to simply return it and got rejected for no reason. I will not accept being mislead and then getting rejected. I reached out to nykaa so many times but I got completely ignored. Please solve this issue out for me, 470 rupees for something completely useless. Please help me get my refund, Thankyou.
ORDER ID
NYK-167374617-1658063

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