Easily register complaints related to Phoenix Palassio Mall. Access customer care numbers, support emails, and contact details for all locations. Share your experience in the comments below.
Introduction
Welcome to the official Phoenix Palassio Mall Complaint Portal on Consumer-Court.com. Whether you’ve faced billing issues, lost items, staff behavior problems, or parking grievances, this page is designed to help you raise complaints efficiently and get the right customer support contact based on your location.
Customer Care Details of Phoenix Palassio Mall (All Locations)
Phoenix Malls operate across multiple cities in India. Below is a location-wise list of customer service details:
🏢 Phoenix Palassio Mall, Lucknow
- Address: Sector 7, Gomti Nagar Extension, Lucknow, Uttar Pradesh – 226010
- Phone: +91-522-3553000
- Email: info.lucknow@phoenixpalassio.com
- Timings: 11:00 AM to 10:00 PM (All Days)
🏢 Phoenix Marketcity, Mumbai (Kurla)
- Address: LBS Marg, Kurla West, Mumbai, Maharashtra – 400070
- Phone: +91-22-61801111
- Email: info.mumbai@phoenixmarketcity.in
- Timings: 10:30 AM to 11:00 PM
🏢 Phoenix Marketcity, Pune
- Address: Viman Nagar Road, Pune, Maharashtra – 411014
- Phone: +91-20-66890333
- Email: info.pune@phoenixmarketcity.in
- Timings: 11:00 AM to 10:00 PM
🏢 Phoenix Marketcity, Bangalore
- Address: Mahadevapura, Whitefield Road, Bengaluru, Karnataka – 560048
- Phone: +91-80-67266111
- Email: info.bangalore@phoenixmarketcity.in
- Timings: 10:30 AM to 10:00 PM
🏢 Phoenix United, Bareilly
- Phone: +91-581-2561000
- Email: info.bareilly@phoenixunited.in
🏢 Phoenix United, Lucknow (Alambagh)
- Phone: +91-522-4043000
- Email: info.lucknow@phoenixunited.in
How to Register a Complaint
To file a complaint:
- Choose your location from the list above.
- Use the official contact email or phone number to raise your issue.
- Alternatively, leave your complaint in the comment section below and we’ll escalate it to the respective team.
Common Complaint Categories
- Poor Customer Service
- Parking and Security Issues
- Unhygienic Washrooms
- Overpriced Parking Fees
- Lost & Found Support
- Improper Billing or Shop Behavior
- Facility Maintenance Issues
FAQs – Frequently Asked Questions
Q1. Can I raise a complaint directly through this portal?
Yes. Drop your complaint in the comment section with your issue and location.
Q2. What is the refund policy for overcharged parking?
Each mall follows a different process. You must contact the specific location’s management via their customer care details.
Q3. How do I reach Lost & Found for Phoenix Palassio Lucknow?
Call the mall directly at +91-522-3553000 or email info.lucknow@phoenixpalassio.com.
Q4. Are there CCTV cameras in parking areas?
Yes, most Phoenix malls are equipped with 24×7 CCTV surveillance.
Share Your Experience
We request all visitors to share their feedback or register complaints in the comment section below. Your input helps others and ensures mall management addresses recurring issues quickly.