Nykaa return rejected.

Nykaa return rejected.
Hey there, I ordered a pair of eyelashes from Nykaa but they are way bigger than the picture displayed in real so I created a return request but it got rejected for no reason. The box is sealed and in the same condition that it was delivered to me, The picture displayed is misleading and I am at no fault, I want to simply return it and got rejected for no reason. I will not accept being mislead and then getting rejected. I reached out to nykaa so many times but I got completely ignored. Please solve this issue out for me, 470 rupees for something completely useless. Please help me get my refund, Thankyou.
ORDER ID
NYK-167374617-1658063