Not getting the warrant of a product sold by amazon
I Bought a product “Syska LED smart bulb” from Amazon on 22 august 2022. The product comes with two year warrant. Bulb got fused in 6 months. I raised a issue with amazon and syska too for the replacement of the product which is valid according to the warranty given by the company. I mailed a number of times, call a number of times to both (amazon and syska) they take my complaint every time but not give a solution. Amazon put it o syska that “ you are eligible for replacement but syska is responsible for that to syska gives you the product” , when I contact with syska they take my complaint and ask me to follow the mails for return the damage product and take the new product but after that just mails coming on my id, no procedure in mails to change the product.
Syska everytime mail with
“Dear Sir/Madam,
Greetings of the day! This is with reference to your email.
Please accept our apologies for the inconvenience caused to you.
We request you to please give us some time. We will update you as soon as possible.
Meanwhile, we request you to co-operate.
Thanks & Regards,
Rahil J “
And everytime i tap for not getting the response button on mail,
So please intervene