Find complete customer care information for Maxxis Tires, including support for warranty claims, product inquiries, technical issues, and security concerns. This guide will help you resolve your complaints efficiently.
Maxxis Tires is a globally recognized tyre brand offering high-performance tyres in India. If you face any issues, this article provides a detailed breakdown of customer support options.
General Customer Support
For inquiries related to tyre availability, warranty, and technical specifications, contact Maxxis Tires customer support through:
- Customer Care Number: 1800-102-6885 (Toll-Free)
- Email Support: support@maxxis.in
- Live Chat: Available on the official website
- Working Hours: 9 AM – 6 PM (Monday to Saturday)
Warranty & Claim Support
For issues related to warranty claims and defective products:
- Warranty Support Helpline: 1800-102-6885
- Email for Claims: warranty@maxxis.in
- Tyre Replacement & Compensation Queries: claims@maxxis.in
Technical & Digital Support
If you are facing technical issues with Maxxis’s website, online orders, or digital services:
- Website & Order Support: support@maxxis.in
- Product Registration Issues: register@maxxis.in
- Tyre Pressure Monitoring System (TPMS) Issues: tpms@maxxis.in
Fraud & Security Support
For reporting counterfeit products or fraudulent transactions:
- Fraud Helpline: 1800-102-6885
- Counterfeit Product Reporting: fraud@maxxis.in
- Payment Dispute Assistance: disputes@maxxis.in
Grievance Redressal & Escalation Process
Follow these steps for unresolved complaints:
- Level 1: Contact customer support via phone, email, or chat.
- Level 2: Escalate to the regional support team at escalation@maxxis.in.
- Level 3: File a formal complaint with the grievance officer at grievance@maxxis.in.
- Level 4: Approach consumer forums if further resolution is needed.
Regional Contact Details
Customer support across different regions:
- Maxxis Andhra Pradesh (Vijayawada, Visakhapatnam, Guntur): 1800-102-6885
- Maxxis Assam (Guwahati, Dibrugarh, Silchar): 1800-102-6885
- Maxxis Bihar (Patna, Gaya, Bhagalpur): 1800-102-6885
- Maxxis Chandigarh: 1800-102-6885
- Maxxis Chhattisgarh (Raipur, Bhilai, Bilaspur): 1800-102-6885
- Maxxis Delhi/NCR: 1800-102-6885
- Maxxis Goa (Panaji, Margao, Vasco da Gama): 1800-102-6885
- Maxxis Gujarat (Ahmedabad, Surat, Vadodara, Rajkot): 1800-102-6885
- Maxxis Haryana (Gurgaon, Faridabad, Ambala): 1800-102-6885
- Maxxis Himachal Pradesh (Shimla, Mandi, Dharamshala): 1800-102-6885
- Maxxis Jammu & Kashmir (Srinagar, Jammu, Leh): 1800-102-6885
- Maxxis Jharkhand (Ranchi, Jamshedpur, Dhanbad): 1800-102-6885
- Maxxis Karnataka (Bangalore, Hubli, Mangalore, Mysore): 1800-102-6885
- Maxxis Kerala (Thiruvananthapuram, Kochi, Kozhikode): 1800-102-6885
- Maxxis Madhya Pradesh (Bhopal, Indore, Jabalpur, Gwalior): 1800-102-6885
- Maxxis Maharashtra (Mumbai, Pune, Nashik, Nagpur): 1800-102-6885
- Maxxis Manipur (Imphal, Churachandpur): 1800-102-6885
- Maxxis Meghalaya (Shillong, Tura): 1800-102-6885
- Maxxis Mizoram (Aizawl, Lunglei): 1800-102-6885
- Maxxis Nagaland (Kohima, Dimapur): 1800-102-6885
- Maxxis Odisha (Bhubaneswar, Cuttack, Rourkela): 1800-102-6885
- Maxxis Punjab (Ludhiana, Amritsar, Jalandhar, Patiala): 1800-102-6885
- Maxxis Rajasthan (Jaipur, Jodhpur, Udaipur, Kota): 1800-102-6885
- Maxxis Sikkim (Gangtok): 1800-102-6885
- Maxxis Tamil Nadu (Chennai, Coimbatore, Madurai, Tiruchirapalli): 1800-102-6885
- Maxxis Telangana (Hyderabad, Warangal, Karimnagar): 1800-102-6885
- Maxxis Tripura (Agartala): 1800-102-6885
- Maxxis Uttar Pradesh (Lucknow, Kanpur, Varanasi, Agra, Meerut): 1800-102-6885
- Maxxis Uttarakhand (Dehradun, Haridwar, Nainital): 1800-102-6885
- Maxxis West Bengal (Kolkata, Siliguri, Durgapur, Howrah): 1800-102-6885
Common Consumer Grievances & Top Complaints
Here are some frequent customer concerns and their solutions:
- Tyre Wear & Tear Issues: Check warranty eligibility and contact customer support for claims.
- Incorrect Tyre Size Delivered: Raise a request for replacement.
- Refund Delays for Returned Products: Escalate the issue through customer care.
- Website Order Failures: Report to the digital support team.
- Counterfeit Tyre Complaints: Report fraudulent sellers to Maxxis’s fraud helpline.
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