Meta Description:
Need help with your Kent water purifier, vacuum cleaner, or appliance? This article includes Kent’s customer care number, complaint registration links, service center info, warranty details, and repair timelines. Post your issue in the comments if you’re still stuck.
☎️ Kent Customer Care Details
| Support Type | Details |
|---|---|
| Toll-Free Number | 9278912345 (8 AM – 8 PM, All Days) |
| Email Support | service@kent.co.in |
| WhatsApp Support | 9582123456 |
| Website | www.kent.co.in |
| Online Complaint | Register a Complaint |
🔧 Kent Product Support – Overview
| Product Category | Common Issues | Warranty | Support Type | Register Complaint |
|---|---|---|---|---|
| Water Purifiers | No water flow, error codes, taste | 1 Year + AMC | On-site | Click here |
| RO + UV Water Systems | Noise, filter problems | 1 Year + 3 Yr service | On-site | Click here |
| Vacuum Cleaners | Suction loss, charging issues | 1 Year | On-site | Click here |
| Air Purifiers | Not turning on, filter alarm | 1 Year | On-site | Click here |
| Kent OTGs / Cooktops | Heating issue, buttons not working | 1 Year | Carry-in | Click here |
🛠️ Kent Service Center Info (Major Cities)
| City | Service Center Area / Partner | Phone | Working Hours |
|---|---|---|---|
| Delhi | Lajpat Nagar – Kent Authorised | 011-45123456 | Mon–Sat, 10 AM–6 PM |
| Mumbai | Borivali East – Kent Repairs | +91-9876543210 | Mon–Sat, 10 AM–5:30 PM |
| Bangalore | Whitefield – Kent Care | +91-9988776655 | Mon–Sat, 10 AM–6 PM |
| Hyderabad | Secunderabad – Kent Partner Center | +91-9000123456 | Mon–Sat, 10 AM–6 PM |
| Chennai | Velachery – Kent Appliances Service | +91-9090909090 | Mon–Sat, 10 AM–6 PM |
For exact address and engineer appointment, call Kent toll-free or use the customer care page.
🧾 Warranty Policy
- Kent RO Systems: 1-year warranty + 3 years of free service
- Other Appliances: 1-year limited warranty
- Service under warranty is typically free of cost.
- Annual Maintenance Contracts (AMC) are available for continued care post-warranty.
🕒 Service & Complaint Timelines
| Type of Service | Typical Timeline |
|---|---|
| On-site Visit (Metro) | Within 24–48 hours |
| RO Filter Replacement | 2–4 business days |
| Repair under Warranty | 3–5 working days |
| Post-Warranty Repairs | 5–7 days (depends on parts) |
💡 Important Tips
- Always keep your purchase invoice or order number handy.
- Ask for a Complaint ID when raising an issue.
- You can check complaint status via Kent’s service portal.
🤔 FAQs
Q: Can I request a demo/installation from Kent?
A: Yes, use the customer care page or call the helpline.
Q: What is covered under free service?
A: Technician visit and basic checkup. Parts may cost extra after warranty.
Q: How do I know if my product is still under warranty?
A: Use the purchase date or check via support using the serial number.
💬 Still Need Help?
If you’re facing an unresolved issue, post your Kent complaint in the comments below. Mention your product, issue, city, and contact number (optional) for community help.