I had ordered a tony stark baby high chair from firstcry. I recieved a defective and some other brand chair and raised a return request provided them all images of the pipes not fitting in and some other mentioned on the installation guide. Installation guide is also in all Chinese language. They keep cancelling request and keep asking for more and more pictures. There is no brand infor on the product and they want me to prove that the product is right or wrong. Not refunding my money and mentally harrassing me. Order id 444281RGBCAF305D. Called executive more than 10 times and they just say we r looking into it without any solution
Peachmode:They deliver worst product, in the name of pure cotton they gave me some cheap product and when i tried to make their customer service understand this, she became rude n kept on repeating wohi product aaya hai jo Tum order kiye ho. When i wished to return the product they said we don’t have refund policy. You will get money in their application. Why on earth i would order product from their application when i had bad experience with their customer support as well as product. Then she disconnected phone, i asked to give phone to some senior, she said humare yaha aisa nahi hota, aap phone rakh do. Very pathetic experience. Just warning people to save their hard earned money.