No update on the delivery

No update on the delivery
It’s been a full week, and I’ve received no communication whatsoever from Footballmonk.in. My order status still reads “processing,” with no sign of progress. Despite sending them an email, there has been complete radio silence from their end. After researching the company’s reviews, I’m growing increasingly concerned that my hard-earned money may have vanished.
This situation is particularly disheartening because the item I ordered was meant to be a heartfelt birthday gift for someone special. I had clung to the hope that, even if it was delayed, it would eventually arrive in time. However, at this point, I’ve sadly lost all confidence and optimism, both in the delivery and the return of my funds.