Having trouble with your Candes fan, geyser, or home appliance? Here’s how to contact Candes customer care, register complaints, and track service. Comment below if you’re still waiting for support.
📞 Candes Customer Care – Quick Contacts
☎️ Toll-Free Number
1800 833 2999
(Available 9 AM to 7 PM, Monday to Saturday)
📧 Email Support
🏢 Head Office
Candes Technology Pvt. Ltd.
B-82, Wazirpur Industrial Area, Delhi – 110052
🌐 Official Website
🔗 Complaint Registration Page
🗨️ Didn’t get a response? Comment below with your issue details for help.
🛠 How to Register a Complaint with Candes
You can file a complaint for any of the following:
- Ceiling or table fan not working
- Geyser not heating or leaking
- Heater or blender malfunction
- Installation or replacement requests
📝 What you’ll need:
- Product details (model, type)
- Date of purchase
- Description of the issue
- Your name, city, and contact info
🔗 File your complaint here:
www.candesworld.com/contact-us
🗨️ Trouble submitting the form? Mention it in the comments below.
🔍 How to Track Complaint Status
After registering, you’ll get:
- A service request number
- Call or SMS updates about technician visits
If you don’t hear back within 48 hours, follow up by phone or email.
🗨️ Still no update? Comment with your complaint number and city.
🧾 Candes Product Warranty Info
| Product Category | Warranty Coverage |
|---|---|
| Ceiling/Table Fans | 1 Year |
| Geysers | 1–2 Years |
| Heaters | 1 Year |
| Mixer Grinders | 1 Year |
| Electric Cooktops | 1 Year |
🗨️ Confused about warranty status? Drop your product and purchase date in the comments.
🧑🔧 Book a Technician Visit
Technician support is available for:
- Installation
- Repairs and maintenance
- Product checks under warranty
🗨️ Can’t schedule a visit? Let us know your city and issue in the comments.
🔄 Replacement Policy
Candes may approve replacements for:
- Products under valid warranty
- Confirmed faults that can’t be repaired
- Valid service assessment report
🗨️ Think you’re eligible for a replacement? Share your case in the comments for advice.
💬 Help Others – Share in the Comments
If your issue isn’t solved or the company hasn’t responded:
- Post your complaint ID
- Mention your product, issue, and city
We’ll try to guide you on next steps.