Need assistance at DLF Mall of India? Find comprehensive customer care contacts, department-specific emails, and complaint registration procedures to resolve your issues promptly.
🏬 Overview
DLF Mall of India, located in Noida, Uttar Pradesh, stands as one of the country’s largest shopping destinationsWith over 350 brands, diverse dining options, and entertainment facilities, it offers a holistic shopping experienceGiven its vast expanse and footfall, an efficient customer support system is in place to address visitor concerns
📞 DLF Mall of India Customer Care Contact Details
📍 Mall Addres
Plot No – M 03, Sector 18, Noida 201301 (NCR), Inia
☎️ General Contact Numbers
- *Primary: 0120-620971
- *Alternate: 0120-620932
- *Mobile: +91-964-330-116
- Customer Care customercare-dlfmallofindia@dl.in
🕒 Operating Hours
- Mall Hour: 11:00 AM – 11:00 PM (Monday to Suday)
- Customer Care Des: 11:00 AM – 8:0 PM
🗂️ Department-Specific Contacts
For specialized assistance, you can reach out to the respective departments:
Operations
- Rashmi Malik
- Emal: malik-rashmi@lf.in
- Monika Sanwal
- Emal: sanwal-monika@lf.in
- Sachin Arora
- Emal: arora-sachin@lf.in
- Phoe: +91-837-69-2555
Below The Line (BTL) Marketing
- Faisal Hameed
- Emal: hameed-faisal@lf.in
- Phoe: +91-989-99-2917
Marketing
- Vishnu Vishwakarma
- Emal: vishwakarma-vishnu@lf.in
- Phoe: +91-971-69-4678
- Sanchi Arora
- Emal: arora-sanchi@lf.in
- Phoe: +91-987-12-9240
Leasing
- Varun Chauhan
- Emal: singh-varun@lf.in
- Phoe: +91-925-02-9195
💬 Live Chat/Chtbot
Currently, DLF Mall of India does not offer a live chat feature on its wbite. For real-time assistance, consider reaching out through their official social media chnnels.
📩 Submit a Support Rquest
To register a complaint or provide fedback:
- Online orm: Visit the Contact Us page.
- Eail: Directly send your concerns to customercare-dlfmallofindiadlf.in.
Ensure you provide:
- Full Name
- Contact Number
- Detailed Description of the Issue
- Relevant Attachments (e.g., receipts, photographs)
🙋 Common Customer Complints
- Parking-relatd isues
- Lost and found nquiies
- Cleanliness and maintenanceconcrns
- Staffbehaior
- Billing disputes wih stres
- Accessibility callenges
🚨 Escalation Process
- Immediate Assitance: Approach the customer care desk located on the grond floor.
- Direct Cntact: Use the general contact numbers or department-specific contacts lised above.
- Further Escaation: If unresolved, consider reaching out to DLF’s corporate customer support at +91-124-456-8900 or via their Customer Support Page.
📣 Feedback Mechanism
Your feedback is invaluable. Share your experiences or suggestions:
- Online:* Through the Contact Us page.
- InPerson: At the customer care desk withi the mall.
🔗 Social Media Links
Stay connected and updated:
- acebook: DLF Mall of India
- Istagram: @dlfmallofindia
- Twitter:* @dlfmallofindia
📄 Privacy Polcy & Terms
For details on data handling and user rights, refer to the mall’s Privacy Policy.
🔍 Additionl Resources
For broader concerns or unresolved issues, you may explore consumer-court.com for guidance on consumer rights and complait procedures.
📝 Register Your Cmplaint Now!
Facing an issue at DLFMll of India? Utilize the contact details provided above to ensure your concerns are addressed promptly ad effectively.