Wrong product shipped to me and now Myntra denying the return sayin that the product was shipped right from the warehouse

Wrong product shipped to me and now Myntra denying the return sayin that the product was shipped right from the warehouse
I have received a product but the image displayed on the website and the product that I received did not match. Hence I applied for a return and refund. Myntra denied my request twice stating that the product was delivered correctly from the warehouse. The product does not have some floral prints as shown on the website. The product is unused and all the tags are intact.

Wrong product shipped to me and now Myntra denying the return sayin that the product was shipped right from the warehouse