Truebalance Loan not disbursed.

Truebalance Loan not disbursed.
I had applied for a loan of 24000 from truebalance. The loan amount is approved but the amount is still not disbursed to the bank account. Auto debit has also been initiated. It has been weeks but the amount is still not credited. Its showing “Sending to your account” status for weeks now. I have sent several mails to them but no real solution has been given yet. Kindly do the needful.
Application NO: 39420386

Truebalance Loan not disbursed.