Fraudulent AEPS Cash withdrawal of Rs.10,000/- by SBI

A fraudulent AEPS Cash withdrawal of Rs.10,000/- is reflecting in my SBI Savings Bank Statement on 9-July-2023, which has not been done by me. I called SBI Customer care and they are unable to provide any justification for this transaction. I have already raised a complaint with National Payments Corporation of India (NPCI) in this regard.
Rs.10,000/- is a huge amount. I need this amount credited back to my Account.

My bebit card was returned. Now i want to change my current address and get it back

My sbi debit card was sent and returned from the delivery address. Now how do I change my current address and get it back. And I didn’t do anything to activate it. But the current status of that card shows activated. Card article number: JA307196588IN I humbly request you to help me complete my request.