Introduction
Tracking your passport after it has been dispatched via Speed Post is crucial to ensure timely delivery and to stay informed about its whereabouts. The Indian Postal Service, in collaboration with the Passport Seva system, provides a reliable tracking mechanism for applicants to monitor their passport’s status. In this guide, we will walk you through the step-by-step process to track your passport sent via Speed Post, common issues you might face, and solutions to address them.
Importance of Tracking Your Passport
A passport is an essential document for international travel, identification, and various legal processes. Once your passport has been dispatched, it is important to track its journey to prevent any delays or losses. The tracking process ensures:
- Timely updates on your passport’s location
- Prevention of delivery-related issues
- Security against misplacement
- Peace of mind during the waiting period
What Is Speed Post?
Speed Post is a premium postal service offered by India Post that provides faster and more secure delivery of important documents, including passports. Features of Speed Post include:
- Real-time tracking
- Delivery within 1-4 business days (depending on the destination)
- SMS and email alerts
- Proof of delivery
Step-by-Step Guide to Track Your Passport Sent by Speed Post
Step 1: Obtain the Consignment Number
After your passport is dispatched, the Regional Passport Office (RPO) or Passport Seva Kendra (PSK) will provide you with a Speed Post consignment number. This number is usually in the format EMXXXXXXXXXXIN (where ‘X’ represents a unique tracking code).
You can obtain the consignment number through:
- An email notification from Passport Seva Kendra
- An SMS update on your registered mobile number
- Checking the status on the Passport Seva website
Step 2: Visit the India Post Tracking Website
To track your passport using the Speed Post consignment number, follow these steps:
- Go to the India Post Tracking Portal: https://www.indiapost.gov.in
- Click on the Track Consignment option.
- Enter the Speed Post consignment number in the provided field.
- Solve the CAPTCHA and click on the Track Now button.
Step 3: Interpret the Tracking Status
After entering the tracking number, you will see various tracking updates. Below are some common tracking statuses and their meanings:
| Tracking Status | Meaning |
|---|---|
| Item Booked | The passport has been dispatched from the issuing center. |
| Item Dispatched | The passport has been forwarded to the nearest hub. |
| In Transit | The passport is on its way to the destination post office. |
| Out for Delivery | The passport is with the local postman for final delivery. |
| Delivered | The passport has been successfully delivered to the recipient. |
Step 4: Track Using SMS
India Post also provides an SMS-based tracking system. Follow these steps:
- Open your phone’s messaging app.
- Type POST TRACK .
- Send it to 166 or 51969.
- You will receive an SMS update regarding your passport’s current status.
Step 5: Track Using the mParivahan App
Another easy way to track your passport is through the mParivahan App, an official app by the Government of India. Steps include:
- Download the mParivahan App from Google Play Store or Apple App Store.
- Open the app and navigate to the Track Consignment section.
- Enter the Speed Post tracking number and click Track Now.
Alternative Methods for Tracking Your Passport
If you are unable to track your passport through the above methods, consider these alternatives:
1. Call India Post Customer Care
You can call India Post customer service at 1800 266 6868 (toll-free) to inquire about your Speed Post consignment.
2. Visit the Nearest Post Office
If the tracking status has not been updated for a long time or shows as “stuck,” visit your local post office with your tracking number and identification proof.
3. Check with the Passport Seva Kendra (PSK)
If your passport has not been dispatched or if there is an issue with tracking, you can check with the Passport Seva Kendra (PSK) by:
- Visiting https://portal1.passportindia.gov.in
- Logging into your account and checking the application status
- Contacting customer support at 1800 258 1800
Common Issues and Solutions in Passport Tracking
Despite the efficiency of Speed Post, tracking your passport may sometimes pose challenges. Here are some common problems and their solutions:
1. Tracking Number Not Found
- Solution: Wait for 24-48 hours and try again, as it may take time for the system to update.
2. Status Not Updating
- Solution: Refresh the tracking page or use an alternative tracking method (SMS or customer care).
3. Passport Marked as Delivered But Not Received
- Solution: Contact your local post office immediately and lodge a complaint.
4. Stuck in Transit for Several Days
- Solution: Contact India Post customer support and request an update.
5. Passport Lost or Misplaced
- Solution: File a complaint with India Post and notify your Passport Seva Kendra for further assistance.
Tips to Ensure Safe and Timely Passport Delivery
- Double-check your address: Ensure your address is accurate when applying for a passport.
- Keep track of your Speed Post number: Store it safely to avoid losing access to tracking.
- Be available for delivery: Try to be present at your residence on the expected delivery date.
- Use authorized representatives: If you’re unavailable, authorize a family member to collect it on your behalf.
Conclusion
Tracking your passport sent via Speed Post is a straightforward process when you have the correct information and tools at your disposal. By using the India Post tracking website, SMS service, mobile apps, and customer support, you can stay updated on your passport’s journey and take action if any issues arise. Ensure you regularly check the tracking status and follow the necessary steps to guarantee a smooth and secure delivery of your passport.
By following this comprehensive guide, you can successfully track your passport and receive it without hassle. If you face any problems, don’t hesitate to reach out to the relevant authorities for support.