Product not delivered

Product not delivered
I placed an order on meesho on 23 September 2023 (Sub Order ID 161766048613_1) courier partner is “Valmo”,till date I didn’t got my product but in status its showing my product got delivered, I checked with meesho team they are not helping me in delivering the product, it’s very strange I didn’t even share my otp. How my product can be delivered without asking otp? Till date I didn’t got my product. Plz refund my money.

Product not delivered

Wrong products sent. Color and size, cheap quality

Wrong products sent. Color and size, cheap quality
The order was placed on Jan 9, 2024. The shirts sent to me were of a smaller size and the products ordered by me were different from the ones I ordered. The quality of the shirts were extremely poor. The number mentioned on the package cover also does not exist. My payment was COD. If I search for the company online, there are no results found.

Wrong products sent. Color and size, cheap quality

Zara is not returning an item

Zara is not returning an item
I ordered an accessory from zara on 21st December 2023 . The return and exchange policy of the same article clearly stated that it can be both returned and exchanged within a period of 30 days from the date of purchase.
When I tried to return the article , the article was not eligible for a return . I reached out to Zara twice for the same via chat but they still told me the item is not eligible for any return or refund.

Zara is not returning an item