As you can see from the enclosed screenshots, I have made multiple attempts to contact the ECOM express team regarding my delivery.
Despite my efforts, I have received no response from them. However, I noticed that they have updated the tracking status to “undeliverable” without providing any explanation or attempting to contact me.
This lack of communication is deeply concerning, especially given the importance of this delivery. To assist you in quickly grasping the situation, I have marked the relevant information with marking on the screenshots.
Given these circumstances, I kindly request your immediate intervention to resolve this issue.