Delay in bus, no prior information

Delay in bus, no prior information
I have booked the tickets from Delhi to Rishikesh 5:00PM, the bus is delayed and there was no prior information, I took a half day from office, deducted my salary to catch the bus on time but they didn’t have informed even, no call nothing, and still not telling the exact time, by how much the bus is delayed.

Delay in bus, no prior information