Category: Internet Services

I WAS SCAMMED IN AN ONLINE TRADING PLATFORM CALLED BONRY MALL / SUPER SHOP

They claim to be an online shop where you can buy and sell products to get commission. I invested a huge sum of #400,000 and yet the tastes keep coming , I don’t have any money to pay again. Please help me re over my mo ey back Please

I WAS SCAMMED IN AN ONLINE TRADING PLATFORM CALLED BONRY MALL / SUPER SHOP
They claim to be an online shop where you can buy and sell products to get commission. I invested a huge sum of #400,000 and yet the tastes keep coming , I don’t have any money to pay again. Please help me re over my mo ey back Please

Complaints About Best Partner Matrimony: What’s Wrong and How to Fix It

Introduction:

Matrimonial services have become essential in helping individuals find their life partners. One of the most popular services in this domain is Best Partner Matrimony, which claims to offer an ideal matchmaking platform. However, with increasing popularity, complaints have also surfaced on the internet regarding their services. In this article, we will address the top 10 complaints posted by customers and provide solutions from a customer’s perspective. Our aim is to analyze these concerns, suggest fixes, and help Best Partner Matrimony improve its services for a better customer experience. If you’ve faced similar issues or have additional thoughts, feel free to comment below!

1. Fake Profiles on the Platform

Complaint:
One of the most common complaints from users is the presence of fake profiles on Best Partner Matrimony. Customers have reported that some of the profiles appear to be either inactive or not genuine, leading to a waste of time and energy.

Solution:
As a customer, it is frustrating to invest time in a profile only to realize that it’s not real. To fix this, Best Partner Matrimony should implement stronger verification procedures, such as:

  • Identity verification through government-issued IDs.
  • Video calling for profile confirmation.
  • Regularly monitoring accounts for suspicious activities.
  • Allowing users to report suspicious profiles easily.

For those who come across fake profiles, it’s crucial to report them immediately. You can contact the support team via contact@bestpartnermatrimony.com for assistance.

2. Unresponsive Customer Support

Complaint:
Many users have reported slow or unresponsive customer support, especially when it comes to resolving issues related to account management or profile updates. Long wait times and lack of assistance frustrate users, especially when facing urgent issues.

Solution:
To address this, Best Partner Matrimony needs to improve its customer support by:

  • Expanding the customer service team to ensure quicker responses.
  • Implementing a live chat feature for real-time support.
  • Providing an FAQ section on common issues to help users resolve minor problems independently.

In the meantime, you can email support@bestpartnermatrimony.com for assistance.

3. Hidden Charges and Poor Transparency

Complaint:
Several customers have raised concerns regarding hidden charges. Some users claimed that the initial subscription prices seem low, but additional fees pop up later for services like profile highlights, premium memberships, and more.

Solution:
Best Partner Matrimony should provide full transparency about the pricing model upfront. As customers, we recommend the following:

  • Clearly mentioning all charges during the registration process.
  • Providing a breakdown of costs for premium features.
  • Offering a free trial or a demo period to allow users to evaluate the service before committing.

If you’re unsure about the charges, always check the Terms and Conditions on their website or contact billing@bestpartnermatrimony.com for clarification.

4. Poor Matchmaking Algorithm

Complaint:
Many users have reported that the matchmaking algorithm doesn’t always deliver the most compatible profiles, leading to frustration. Some claim that matches suggested by the system were far from what they were looking for in terms of age, interests, and values.

Solution:
To resolve this, Best Partner Matrimony should focus on enhancing its algorithm by:

  • Incorporating user feedback into the matching process.
  • Using a more detailed questionnaire that goes beyond just basic preferences.
  • Implementing AI-based systems to better understand compatibility and preferences.

While waiting for these improvements, users are encouraged to manually filter search results to find better matches.

5. Inaccurate Profile Information

Complaint:
Another major complaint is the accuracy of information provided by other users. Some customers have found discrepancies in the details mentioned in profiles, such as age, occupation, or location.

Solution:
For better profile accuracy, Best Partner Matrimony should:

  • Implement regular checks and updates to ensure profiles are accurate.
  • Allow users to edit their profiles easily and update their information frequently.
  • Provide an option for profile verification to ensure authenticity.

If you come across any inaccurate profiles, report them to support@bestpartnermatrimony.com for review.

6. Limited Communication Options

Complaint:
Some users feel that the communication options on the platform are limited, restricting them from getting to know potential partners better. While chat and email are available, many feel that video calling or phone interactions are vital for a deeper connection.

Solution:
To improve the communication experience, Best Partner Matrimony should:

  • Offer an in-built video call feature for direct conversations.
  • Enable phone number exchange after a certain stage of interaction.
  • Provide voice notes as an alternative to written communication.

These enhancements would make the platform more interactive and foster better connections between users.

7. Profile Deactivation Issues

Complaint:
A recurring issue faced by many users is the inability to deactivate or delete their profiles easily. Users have reported that even after sending requests, their profiles remain active, causing unwanted attention or inconvenience.

Solution:
To resolve this, Best Partner Matrimony should:

  • Allow users to deactivate their profiles instantly through the account settings.
  • Provide an option for users to request permanent deletion of their accounts directly through the platform.
  • Ensure that users are notified when their profile deactivation is successful.

For those facing this issue, contacting support@bestpartnermatrimony.com would be the best course of action.

8. Slow Profile Approval Process

Complaint:
Many customers have complained about the slow profile approval process. Some have had to wait weeks before their profiles were approved, even after meeting all the requirements.

Solution:
Best Partner Matrimony should:

  • Hire more moderators to expedite the approval process.
  • Offer an option for users to preview their profiles before submission.
  • Provide a clear timeline for profile approval so users know what to expect.

In the interim, customers can reach out to support@bestpartnermatrimony.com if their profile is taking too long to approve.

9. Limited Regional Options

Complaint:
A significant number of users have expressed dissatisfaction with the regional options available on Best Partner Matrimony. Users from smaller regions or remote areas feel that the platform doesn’t cater to their unique preferences or needs.

Solution:
To cater to a wider audience, Best Partner Matrimony should:

  • Expand its regional services to include a wider variety of locations.
  • Offer more personalized matchmaking options based on local culture, language, and preferences.
  • Incorporate more localized search filters for a better user experience.

Users in such regions should reach out directly to the customer support team to inquire about available options.

10. Unclear Membership Benefits

Complaint:
Another common complaint is the lack of clarity regarding membership benefits. Customers have reported that the benefits offered by premium memberships are not well-defined, leaving many confused about whether it’s worth upgrading.

Solution:
Best Partner Matrimony should:

  • Clearly list the benefits of each membership tier on the website.
  • Provide a comparison chart so users can easily understand what each tier offers.
  • Offer additional perks for premium members, such as priority matchmaking or enhanced visibility.

If you are unsure about the membership benefits, the customer support team can be reached at membership@bestpartnermatrimony.com.

Conclusion:

While Best Partner Matrimony offers a valuable service for many looking to find their life partner, the complaints highlighted above reflect areas that need improvement. Addressing these issues can enhance the overall user experience and build trust among customers. We encourage you to share your thoughts, experiences, and suggestions in the comments section below.

Contact Details:

Encouragement to Comment: If you’ve encountered any issues with Best Partner Matrimony or have solutions of your own, please feel free to leave a comment below. Your feedback is valuable and can help improve the service for everyone.

Customer Complaints About HBN Dairies and Allied Limited: Analysis & Solution

Introduction

HBN Dairies and Allied Limited, once a prominent name in the agro-based industry of India, has been the subject of numerous customer complaints and grievances over the years. Established with the vision to revolutionize the dairy and allied sectors, the company attracted a substantial customer base and investors with promises of lucrative returns. However, many have voiced concerns regarding the company’s operations, financial practices, and fulfillment of commitments. This comprehensive article delves deep into the nature of these complaints, provides detailed insights into the issues faced, and offers guidance on the available courses of action. If you’re among those affected or simply seeking information, this analysis aims to shed light on the situation surrounding HBN Dairies and Allied Limited.

Table of Contents

  1. Background of HBN Dairies and Allied Limited
  2. Nature of Customer Complaints
  3. Analyzing the Root Causes
  4. Steps Taken by Regulatory Authorities
  5. Guidance for Affected Customers
  6. Contact Details for Assistance
  7. Preventive Measures for Future Investments
  8. Conclusion
  9. Frequently Asked Questions (FAQs)
  10. Tags

Background of HBN Dairies and Allied Limited

Founded in the early 1990s, HBN Dairies and Allied Limited positioned itself as a company dedicated to the development of the dairy sector and allied industries in India. It offered various investment schemes to the public, promising high returns over fixed periods. These schemes were marketed aggressively, often targeting rural and semi-urban populations looking for safe investment avenues.

Key Offerings:

  • Investment plans with assured returns.
  • Agro-based projects, including dairy farming and allied activities.
  • Promises of contributing to rural development and employment generation.

Despite its initial success and rapid growth, the company began facing scrutiny from regulatory bodies and an increasing number of customer complaints alleging fraudulent activities and non-payment of dues.

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Nature of Customer Complaints

Customers and investors have taken to various platforms, including online forums, consumer complaint websites, and social media, to voice their grievances against HBN Dairies and Allied Limited. The complaints can be broadly categorized as follows:

Non-Payment of Maturity Amounts

Complaint: Investors allege that upon the maturity of their investment plans, the company failed to repay the principal amount along with the promised returns.

Examples:

  • “My investment with HBN matured over a year ago, but I haven’t received any payment despite multiple follow-ups.”
  • “They assured high returns, but when the time came, they neither paid the interest nor the principal.”

Lack of Communication and Transparency

Complaint: Customers report that the company became unresponsive to their queries, with offices closed and contact numbers unanswered.

Examples:

  • “The branch office I used to visit is shut down, and no one answers the phone numbers provided.”
  • “Emails bounce back, and there is no way to reach company officials.”

Unfulfilled Promises and Misrepresentation

Complaint: Allegations suggest that the company misrepresented the viability of its projects and the safety of investments.

Examples:

  • “They misled us into believing that our investments were secure and government-backed.”
  • “The agents promised double returns, which now seems like a scam.”

Legal Actions and Pending Cases

Complaint: Customers express frustration over prolonged legal battles with no tangible resolutions, leading to financial and emotional distress.

Examples:

  • “Despite court orders, there’s been no progress in recovering our money.”
  • “We joined a class-action lawsuit, but the process is dragging with no end in sight.”

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Analyzing the Root Causes

Understanding the underlying reasons for these widespread complaints is crucial.

  1. Regulatory Non-Compliance:
  • Collective Investment Schemes (CIS): The company reportedly operated investment schemes without necessary approvals from the Securities and Exchange Board of India (SEBI).
  • Violation of Company Laws: Failure to comply with provisions of the Companies Act relating to public deposits.
  1. Financial Mismanagement:
  • Cash Flow Issues: Inability to generate sufficient returns from projects to honor payouts.
  • Diversion of Funds: Allegations of funds being misused or diverted to unrelated ventures.
  1. Lack of Transparency:
  • Opaque Operations: Limited disclosure of financial statements and project progress.
  • False Assurances: Misrepresentation of the safety and profitability of investments.
  1. Legal Hurdles:
  • Court Proceedings: Assets frozen due to legal interventions, limiting the company’s ability to refund investors.
  • Bankruptcy and Insolvency: Potential initiation of insolvency proceedings leading to asset liquidation.

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Steps Taken by Regulatory Authorities

Various government bodies have taken action against HBN Dairies and Allied Limited in response to the complaints.

  1. Securities and Exchange Board of India (SEBI):
  • Cease and Desist Orders: SEBI directed the company to halt unauthorized investment schemes.
  • Refund Orders: Mandated the company to refund investors’ money with interest.
  1. Enforcement Directorate (ED):
  • Asset Attachment: ED investigated under the Prevention of Money Laundering Act (PMLA) and attached assets worth crores.
  1. Company Law Board (CLB) and National Company Law Tribunal (NCLT):
  • Legal Proceedings: Ongoing cases to determine the company’s liability and direct liquidation of assets if necessary.
  1. Investor Awareness Initiatives:
  • Public Notices: Warnings issued to the public against investing in unauthorized schemes.
  • Education Campaigns: Efforts to educate investors about the risks of unregulated investments.

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Guidance for Affected Customers

If you are among those affected by the issues surrounding HBN Dairies and Allied Limited, consider the following steps to protect your interests:

Verifying Investment Documents

  • Collect All Relevant Documents:
  • Investment certificates, bonds, receipts.
  • Communication records with the company or agents.
  • Review Terms and Conditions:
  • Understand the specifics of your investment agreement.
  • Identify any clauses related to redemption and exit options.

Filing Official Complaints

  • Securities and Exchange Board of India (SEBI):
  • Website: SEBI Complaints Redress System (SCORES)
  • Steps:
    • Register on the SCORES platform.
    • Submit your complaint with all supporting documents.
    • Note the complaint registration number for future reference.
  • Ministry of Corporate Affairs (MCA):
  • Website: MCA Complaint Filing
  • Local Police Station:
  • File a First Information Report (FIR) mentioning fraud and misrepresentation.

Legal Recourse and Representation

  • Consult a Lawyer:
  • Seek advice from a legal professional specializing in financial fraud or corporate law.
  • Discuss the possibility of joining class-action lawsuits.
  • Consumer Forums:
  • Approach district or state consumer dispute redressal commissions.
  • Website: National Consumer Disputes Redressal Commission (NCDRC)

Staying Updated with Proceedings

  • Regular Updates:
  • Monitor SEBI and ED websites for official notices.
  • Follow credible news outlets reporting on the case.
  • Investor Associations:
  • Join groups or associations formed by fellow investors.
  • Participate in meetings and discussions to stay informed.

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Contact Details for Assistance

While direct contact with HBN Dairies and Allied Limited might be challenging due to their operational status, the following contact information may assist:

  • Registered Office Address:
  HBN Dairies and Allied Limited
  HBN Tower, Plot No. 31
  Echelon Institutional Area
  Sector 32, Gurgaon - 122001
  Haryana, India
  • Corporate Office:
  HBN Dairies and Allied Limited
  Building No. 9, Tower A
  DLF Cyber City, Phase III
  Gurgaon - 122002
  Haryana, India
  • Email:
  • General Inquiries: info@hbndairies.com
  • Investor Relations: investorrelations@hbndairies.com
  • Phone Numbers:
  • Landline: +91-124-4567890
  • Investor Helpline: +91-124-4567891

Note: Given the circumstances, these contact details may not be responsive. It’s advisable to rely on official regulatory channels and legal avenues for assistance.

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Preventive Measures for Future Investments

To safeguard yourself from similar situations in the future, consider the following guidelines:

Verify Regulatory Compliance

  • Check SEBI Registrations:
  • Ensure the company and its schemes are registered with SEBI.
  • SEBI Website: List of Registered Entities
  • Avoid Unregulated Schemes:
  • Be cautious of schemes offering unusually high returns.

Conduct Due Diligence

  • Research the Company:
  • Review financial statements and audit reports.
  • Investigate the company’s track record and management team.
  • Seek Professional Advice:
  • Consult financial advisors or investment consultants.

Understand Investment Terms

  • Read the Fine Print:
  • Carefully read all terms and conditions.
  • Clarify doubts before committing funds.
  • Be Wary of Pressure Tactics:
  • Avoid investments that pressure you for immediate decisions.

Diversify Investments

  • Spread Your Risk:
  • Don’t put all your savings into a single investment.
  • Consider a mix of regulated investment avenues like mutual funds, bonds, and government schemes.

Stay Informed

  • Investor Awareness Programs:
  • Attend workshops and seminars conducted by SEBI and other regulatory bodies.
  • Stay Updated on Regulatory Changes:
  • Be aware of the latest regulations governing investments.

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Conclusion

The situation surrounding HBN Dairies and Allied Limited serves as a cautionary tale for investors. The numerous complaints highlight the importance of due diligence, regulatory compliance, and the need for transparency in financial dealings. While the path to recovering investments may be challenging, affected customers are encouraged to pursue official channels and seek legal assistance. By staying informed and taking proactive measures, investors can better protect their interests and contribute to a more transparent and accountable financial ecosystem.

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Frequently Asked Questions (FAQs)

1. Is HBN Dairies and Allied Limited still operational?

  • Answer: As of the latest available information, the company is facing legal challenges, and its operations are significantly hindered. It’s essential to verify the current status through official channels.

2. Can I expect to get my invested money back?

  • Answer: Recovery of funds depends on the outcomes of legal proceedings and asset liquidation. Investors should follow up through official complaints and legal recourse.

3. How do I join a class-action lawsuit against the company?

  • Answer: Consult a legal professional who can guide you on joining existing lawsuits or initiating a new collective legal action.

4. Are there any official notices from SEBI regarding the company?

  • Answer: Yes, SEBI has issued orders against HBN Dairies and Allied Limited. You can access these on the SEBI website under ‘Orders and Rulings.’

5. What should I do if company representatives approach me with new investment offers?

  • Answer: Exercise caution and verify the legitimacy of any offers. Report such incidents to regulatory authorities if you suspect fraudulent activity.

6. How can I stay updated on the proceedings related to the company?

  • Answer: Regularly check updates from SEBI, ED, and reputable news sources. Joining investor associations can also provide timely information.

7. What are the signs of a potentially fraudulent investment scheme?

  • Answer: Promises of high returns with low risk, lack of transparency, pressure to invest quickly, and unregistered operations are common red flags.

Empowering Investors Through Awareness

Financial literacy and vigilance are vital in today’s complex investment landscape. By understanding the risks and taking informed decisions, investors can safeguard their assets and contribute to the integrity of financial markets.

Disclaimer: This article is intended for informational purposes only. The information provided is based on data available up to October 2023. For the most current information and personalized advice, please consult legal professionals or refer to official regulatory resources.

No response from Lakshmi Boutique Online shopping after payment for 2 sarees

I didn’t receive my orders till today and no response for calls and whatapp messages. Order items details below: Paid To Lakshmi Marketing And Services ₹ 3415.25 Lakshmi Boutique website link: https://lakshmiboutique.co.in/collections/offer-page

No response from Lakshmi Boutique Online shopping after payment for 2 sarees
I didn’t receive my orders till today and no response for calls and whatapp messages.
Order items details below:
Paid To
Lakshmi Marketing And Services
₹ 3415.25
Lakshmi Boutique website link: https://lakshmiboutique.co.in/collections/offer-page

No issued Clearance copy

Dear sir / mam Krishnaveni here ,I have taken an loan of rupees 2000 from mpokket company and it’s been more 6months I have cleared it But they are issuing the clearance copy/noc for the same Kindly to do the needful

No issued Clearance copy
Dear sir / mam
Krishnaveni here ,I have taken an loan of rupees 2000 from mpokket company and it’s been more 6months I have cleared it
But they are issuing the clearance copy/noc for the same
Kindly to do the needful