Category Archives: Complaints

Complaints

Havells Authorized Service Centers in India – City-Wise List

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Looking for an official Havells service center? Here’s a city-wise list with contact numbers and addresses for fans, appliances, water heaters, and more.

If your Havells product needs repair, it’s best to visit or book a technician from an authorized service center. Here’s how to find one in your city.

📍 Top Havells Service Centers by City

Below are some major cities and their Havells-authorized service centers. For the full list, visit the official service locator.

🔧 Delhi

  • Service Point: Vishal Services
  • Address: A-18, Okhla Phase 2, New Delhi – 110020
  • Phone: 011-41052468

🔧 Mumbai

  • Service Point: Power Solutions
  • Address: Andheri East, Mumbai – 400093
  • Phone: 022-28393423

🔧 Bengaluru

  • Service Point: Tech Care India
  • Address: Rajajinagar, Bengaluru – 560010
  • Phone: 080-23325674

🔧 Hyderabad

  • Service Point: Sri Venkateshwara Services
  • Address: Kukatpally, Hyderabad – 500072
  • Phone: 040-23053842

🔧 Chennai

  • Service Point: Pioneer Service Center
  • Address: T. Nagar, Chennai – 600017
  • Phone: 044-24343216

🗺 Need Service in Another City?

Use the Havells Service Locator:
👉 https://www.havells.com/HavellsConsumer/service-center-locator.html

🛠 What Services Are Available?

  • Installation and Demo
  • In-warranty Repairs
  • Out-of-warranty Repairs
  • Replacement Assistance
  • Spare Parts

📞 Havells Customer Support (For Booking)

📚 Related Havells Support Guides

Complaints

Track Havells Complaint Status – Online, WhatsApp & App

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Already filed a complaint with Havells? Here’s how to check your complaint status through their website, mobile app, or WhatsApp in just a few steps.

If your Havells product is under service or you’ve raised a service ticket, you don’t have to wait blindly. You can track the complaint status anytime using the official support tools. Here’s how.

🔍 Ways to Track Your Havells Complaint Status

1. 🌐 Check Complaint Status Online

  • Visit: https://www.havells.com
  • Go to Customer Care → Service Request Status
  • Enter:
    • Your Complaint Number
    • Your Registered Mobile Number
  • Click Submit to view the latest status and technician details

2. 📱 Track via Havells Mobile App

  • Download or open the Havells Sync app (Android & iOS)
  • Login using your registered mobile number
  • Go to Service Requests
  • Select your ticket to view live updates

3. 💬 Track via WhatsApp

  • Message Hi to +91 9711773333
  • Choose “Track Complaint” from the options
  • Enter your complaint number
  • You’ll receive instant status updates

📌 What Information Will You See?

When you check your complaint, Havells typically shows:

  • Complaint Status (Pending / Assigned / Completed / Closed)
  • Technician Name and Number (if assigned)
  • Estimated Time of Service
  • Job Sheet Number or Invoice (if service is completed)

📞 Still Need Help?

You can always call Havells customer care at:

  • 1800 11 0303
  • 1800 103 1313

Support is available every day from 9 AM to 6 PM.

📚 Related Havells Support Guides

Complaints

Havells Complaint Portal – How to Register Your Complaint & Customer Care Details

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Need help with your Havells product? Here’s how to register a complaint online, via WhatsApp, phone call, or mobile app — plus all customer care contacts in one place.

If your Havells fan, geyser, switch, or appliance isn’t working right, don’t stress. You can quickly file a complaint and get support through multiple official channels. This guide explains how.

📝 How to Register a Complaint with Havells

You can raise a complaint in 4 ways:

1. 🌐 Online via Havells Service Portal

  • Go to: https://www.havells.com
  • Navigate to Customer Care → Book a Complaint
  • Fill in:
    • Your Name and Contact Info
    • Product Name and Model
    • Purchase Date (optional)
    • Description of the Issue
  • Submit the form and note your Complaint Reference Number

2. 📱 Havells Mobile App

  • Download Havells Sync from the Play Store or App Store
  • Register/login using your mobile number
  • Tap on “Service Request” and raise a complaint
  • You can also track complaint status in the app

3. 💬 Via WhatsApp

  • Save: +91 9711773333
  • Message: “Hi”
  • Choose “Register Complaint” from the menu
  • Follow the prompts to complete your request

4. 📞 Call Havells Customer Care

  • Toll-Free: 1800 11 0303 or 1800 103 1313
    (Available 9 AM to 6 PM, all days)

🏢 Havells Customer Care – Contact List by Department

DivisionSupport NumberAvailable
Electrical Products1800 103 1313Daily, 9 AM–6 PM
Appliances1800 103 1313Daily, 9 AM–6 PM
Fans & Lighting1800 11 0303Daily, 9 AM–6 PM
Switches & Wires1800 11 0303Daily, 9 AM–6 PM
Water Heaters1800 103 1313Daily, 9 AM–6 PM
WhatsApp Support+91 971177333324/7 Automated Support

All departments are accessible through the main toll-free numbers.

💬 Facing Issues? Ask Below

Having trouble registering your complaint? Post your question in the comments and we’ll help you directly.

📚 Related Havells Support Guides

Complaints

Crompton Replacement Policy – Damaged, Faulty, or Wrong Products

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Received a damaged or wrong Crompton product? Here’s how the replacement process works, what’s covered, and how to raise a request.

If your Crompton fan, geyser, or appliance is faulty out of the box, damaged during delivery, or not what you ordered, you may be eligible for a replacement or return — but only under certain conditions.

📦 What Crompton Will Replace or Accept for Return

You can request a replacement if:

  • Product is physically damaged on delivery
  • You received the wrong item or model
  • Product is non-functional out of the box
  • A major manufacturing defect is discovered within the first few days

❌ What’s Not Covered

Crompton may reject replacement if:

  • Damage happened after delivery
  • Product was used or installed
  • Request was made after the return window
  • Purchase was not from an authorized seller or platform

📝 Steps to Raise a Replacement Request

1. Contact Crompton Customer Care

  • Call: 1800 419 0505
  • WhatsApp: +91 74287 13838
    Mention the issue, share images/videos of the problem, and keep your invoice handy.

2. Or Use the Online Complaint Portal

  • Visit: https://www.crompton.co.in
  • Go to Support → Register Complaint
  • Select “Replacement” as the issue type
  • Attach images if applicable and submit

📅 Time Limit for Replacement

Most replacements must be requested within 7 days of purchase or delivery, depending on the platform’s or seller’s return policy.

💳 Purchased Online? Follow the Platform Rules

If you bought from:

  • Amazon / Flipkart / Reliance Digital: Raise a return via their app/site
  • Crompton support will only step in after the seller’s policy is exhausted or if the seller redirects you

🧾 Keep These Handy

  • Product invoice
  • Delivery date proof
  • Photos/videos of the damage or defect
  • Serial number and model

💬 Need Help? Ask Below

Unsure if your product qualifies for replacement? Drop your question in the comments and we’ll help sort it out.

Complaints

Crompton Technician Visit – How to Book, Charges, and What to Expect

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Need a Crompton technician to repair or install your product? Here’s how to book a visit, how much it may cost, and what the service includes.

Whether it’s a faulty fan, a geyser issue, or an installation request, Crompton offers doorstep technician service across most cities in India. Here’s everything you need to know before booking.

🧑‍🔧 What Services Do Crompton Technicians Offer?

  • Installation (geysers, fans, motors, etc.)
  • Repair under warranty
  • Out-of-warranty servicing
  • Replacement of faulty parts
  • Regular maintenance (for pumps, appliances)

📅 How to Book a Technician Visit

1. 🌐 Online Booking

  • Visit: https://www.crompton.co.in
  • Go to Service & Support → Register Complaint
  • Fill in your product details, issue, and contact info
  • Select your preferred time slot

2. 💬 Via WhatsApp

  • Save: +91 74287 13838
  • Message: “Service booking”
  • Follow the instructions to complete your request

3. 📞 Call Customer Care

  • Dial: 1800 419 0505
  • Choose the “Technician Visit” or “Service Request” option
  • Provide your product and location details

💰 Are There Any Charges?

Service TypeCharges
Under Warranty RepairFree (if issue is covered)
Out-of-Warranty Repair₹300–₹600 (varies by product)
Installation (Wall Fan)₹250–₹350
Installation (Geyser/Motor)₹500–₹800 + accessories (if any)
Inspection Only₹200–₹300

Charges may vary slightly by location and product type. Always confirm during booking.

🕒 How Long Does It Take?

  • Most technician visits are completed within 24–48 hours of booking.
  • In remote areas, it may take up to 72 hours.

🛡️ Tips to Ensure Smooth Service

  • Keep your invoice ready (for warranty check)
  • Ensure someone is home during the booked time slot
  • Ask the technician for Crompton ID for authenticity

💬 Questions About Technician Visits?

Drop your query in the comments section and we’ll guide you.

Complaints

How to Register Your Crompton Product for Warranty & Service

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Just bought a Crompton product? Here’s how to register it online to activate warranty and get faster service support when needed.

Registering your Crompton fan, geyser, mixer, or pump ensures you’re covered under warranty and helps speed up future complaints or service requests. It takes just a few minutes and can be done from your phone or computer.

📝 Why Register Your Crompton Product?

  • Activate warranty coverage
  • Speed up complaint handling
  • Get service updates via SMS/Email
  • Protect against warranty claim rejection

✅ How to Register Your Crompton Product

There are two official ways to register:

1. 🔗 Register Online via Crompton Website

  • Go to: https://www.crompton.co.in/product-registration
  • Fill in:
    • Your name and contact details
    • Product name and model
    • Serial number (on the product box or label)
    • Date of purchase
  • Upload a photo of your invoice (optional but recommended)
  • Submit the form

You’ll get a confirmation email/SMS once the registration is successful.

2. 📱 Register via MyCrompton App

  • Download the app from Google Play Store or Apple App Store
  • Open the app and sign up with your mobile number
  • Go to Product Registration
  • Scan the QR code/barcode or enter the serial number manually
  • Submit the form to activate your warranty

🔎 Where to Find the Serial Number?

Check:

  • Product label/sticker (usually at the back or bottom)
  • Warranty card
  • Box packaging

📞 Need Help With Registration?

Contact Crompton Customer Care:

  • Toll-Free: 1800 419 0505
  • WhatsApp: +91 74287 13838

They’ll guide you through the process step-by-step.

💬 Still Confused? Ask in Comments

Having trouble registering your product? Drop your question in the comments — we’ll help you out.

Complaints

Crompton Authorized Service Centers in India – Full City-Wise List

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Looking for a Crompton service center near you? Here’s a complete city-wise list of authorized Crompton service centers with contact details.

If your Crompton fan, water heater, pump, or appliance needs servicing or repair, it’s important to visit an authorized service center. This ensures your product gets genuine parts and support under warranty.

🏢 Why Choose an Authorized Service Center?

  • Genuine Crompton parts
  • Warranty-safe repairs
  • Certified technicians
  • Faster complaint resolution

📍 City-Wise Crompton Authorized Service Centers in India

Below is a quick reference of major cities. For full and updated details, visit: https://www.crompton.co.in/service-centers

🔹 Delhi NCR

  • Address: A-16, Okhla Industrial Area, Phase 1, New Delhi – 110020
  • Phone: 011-4059 0900

🔹 Mumbai

  • Address: CG House, 6th Floor, Dr. Annie Besant Road, Worli, Mumbai – 400030
  • Phone: 022-2423 7777

🔹 Bangalore

  • Address: JP Square, 3rd Floor, No. 17, 3rd Cross, 5th Main, Chamrajpet, Bangalore – 560018
  • Phone: 080-4139 1908

🔹 Chennai

  • Address: Crompton House-3, Dr. MGR Salai, Kodambakkam High Road, Nungambakkam, Chennai – 600034
  • Phone: 044-4224 7500

🔹 Hyderabad

  • Address: Minerva Complex, 4th Floor, SD Road, Secunderabad – 500003
  • Phone: 040-4000 2300

🔹 Kolkata

  • Address: 50, Chowringhee Road, Kolkata – 700071
  • Phone: 033-2282 9681

🧭 How to Find a Crompton Service Center Near You

  1. Visit: https://www.crompton.co.in/service-centers
  2. Enter your City/Pin Code
  3. You’ll see a list of nearby authorized service centers with map links

📞 Need Help Finding the Right Center?

Call the Crompton support team:

  • Toll-Free: 1800 419 0505
  • WhatsApp: +91 74287 13838

They’ll help you book service at your nearest authorized center.

💬 Can’t Find a Center? Ask Below

If your city isn’t listed or you’re unsure where to go, drop a comment below and we’ll help you locate the right Crompton service point.