I placed an order with BigBasket and paid ₹152, but they’ve failed to deliver my food despite waiting for 2 hours! I’ve been starving since morning, and this is unacceptable. If I had ordered from somewhere else, I would have received my food by now.

I’m demanding a refund of ₹1520 (10 times the amount I paid) for the inconvenience and distress caused. BigBasket, please take responsibility for your failures and refund my money ASAP!

#BigBasketFailed #RefundMyMoney #CustomerServiceFail”