I am writing to express my concern regarding an unexpected deduction from my account. An amount (47K) has been charged under the description “DC INTL POS TXN MARKUP ST”, which I do not recognize or recall being informed about.
I am highly disappointed with this lack of transparency in charges. As a customer, I believe it is essential to be notified about such fees in advance. This incident has left me reconsidering my association with the bank.
Please look into this matter urgently and provide a detailed explanation for these charges. I request a reversal if they were made in error. I look forward to your prompt response.
Regards