ZestMoney did not close my account and credit score impacted

I took a loan last year from Zest Money financed by Herofincorp. I repaid the loan in it’s entirety and closed it in 3 days last year in 2022. The loan however still shows open and payment due with 90+ days late impacting my credit score severely. There is no response from ZestMoney. No response […]

ZestMoney did not close my account and credit score impacted
I took a loan last year from Zest Money financed by Herofincorp. I repaid the loan in it’s entirety and closed it in 3 days last year in 2022. The loan however still shows open and payment due with 90+ days late impacting my credit score severely. There is no response from ZestMoney. No response from Herofincorp. They fail to provide me an NOC as well.
Loan details –
Amount- 20000rs
Opening Date- 7-4-2022
Closing Date- 10-4-2022
Loan last 4 digits- 7408

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