Facing issues with your Bajaj product? This all-in-one support guide covers everything — how to register a complaint, track status, book service, check warranty, request a replacement, and find authorized service centers.
📌 1. Register a Bajaj Complaint Online
If your Bajaj fan, mixer, geyser, or appliance isn’t working properly, start by logging a complaint online.
🔗 Submit a Bajaj Complaint Here
You’ll need:
- Product details (model/serial number)
- Proof of purchase
- Description of the issue
After registering, you’ll get a complaint number via SMS/email.
🔍 2. Track Complaint Status
Wondering what’s happening with your case? You can check updates any time.
🔗 Track Bajaj Complaint Status
You’ll need your complaint ID and registered mobile number.
Common status messages:
- Assigned to technician
- Pending for parts
- Closed (resolved)
If the issue is delayed beyond 7–10 days, you can escalate through customer care.
📝 3. Register Your Bajaj Product for Warranty
Protect your appliance and unlock warranty benefits by registering it online.
🔗 Register Bajaj Product for Warranty
Benefits of registration:
- Faster service support
- Replacement eligibility
- Track product history
- Extend warranty (on select products)
Have your invoice and serial number ready before registering.
🧑🔧 4. Book a Technician Visit (Home Service)
Don’t want to visit a service center? Bajaj offers home service in many locations.
🔗 Book a Bajaj Technician Visit
Use this when:
- You can’t carry the product
- It’s under warranty
- You need on-site installation or repairs
Tip: Book a visit after registering a complaint to ensure the technician has the details.
🔄 5. Bajaj Product Replacement Policy
In some cases, your product might be eligible for a replacement instead of repair.
🔗 View Bajaj Replacement Policy Details
You’re eligible if:
- Product is under warranty
- Issue is unrepairable or repeated
- Required parts are unavailable
- Delivered product was damaged or incorrect
Steps:
- Register a complaint
- Allow technician to inspect
- If repair fails, escalate via 1800 102 5963
- Follow up on WhatsApp: +91 70399 99233
- Replacement is approved by Bajaj team
🏢 6. Find Bajaj Authorized Service Centers
Want to visit a service center? Make sure it’s an authorized one to retain warranty.
🔗 Full List of Bajaj Service Centers
Examples:
📍 Delhi – Vision Enterprises
📞 +91 99103 13322
📍 Mumbai – Mahalaxmi Appliances
📞 +91 98190 00344
📍 Bangalore – S. R. Enterprises
📞 +91 98454 77890
Timings: Mon–Sat, 10 AM to 6 PM (varies by center)
Pro Tip: Book a technician instead if you can’t go in person.
📞 Bajaj Customer Care Contact
- Toll-Free: 1800 102 5963
- WhatsApp: +91 70399 99233
- Email: consumercare@bajajelectricals.com
⚙️ Helpful Quick Links
| Action | Link |
|---|---|
| 🛠 Register Complaint | Click here |
| 🔍 Track Status | Click here |
| 🧾 Register for Warranty | Click here |
| 🧑🔧 Book Technician | Click here |
| 🔁 Replacement Info | Click here |
| 🏢 Service Center List | Click here |