Easily register complaints related to Ambience Mall. Access customer care numbers, support emails, and contact details for all locations. Share your experience in the comments below.
🛍️ Welcome to the Ambience Mall Complaint & Support Center
If you’ve had a troubling experience at any Ambience Mall location—whether related to lost items, cleanliness, parking, or customer service—this portal is your go-to space for fast resolution. We’ve compiled all Ambience Mall customer care details, categorized by location, to help you connect with the right department and register your complaint efficiently.
📍 Ambience Mall Branch-Wise Contact Details
🏢 Ambience Mall, Gurgaon
- Address: National Highway – 8, Ambience Island, Gurgaon, Haryana 122002
- Phone Numbers: +91-8860800800, +91-124-4737123, +91-124-4737149
- Email ID: mail@ambiencemalls.com
- Timings: 10:00 AM to 9:00 PM (All Days)
🏢 Ambience Mall, Vasant Kunj (Delhi)
- Address: No. 2, Nelson Mandela Marg, Vasant Kunj, New Delhi, Delhi 110070
- Phone Number: +91-11-40870066
- Timings: 11:00 AM to 10:00 PM (All Days)
📞 How to Register a Complaint
Here are 3 simple ways to raise a complaint:
- Phone Call – Call the customer care number listed for your specific mall.
- Email – Send a detailed message including your concern, store name (if any), date/time, and any pictures.
- Comment Section – Scroll down and post your complaint with all the necessary details. Our team will try to escalate your concern quickly.
🧾 Common Issues Reported by Customers
- Poor staff behavior
- Unclean restrooms
- Lost belongings or theft
- Wrong billing or overcharging
- No help desk availability
- Poor parking security
- Unresponsive customer care
⏰ Operating Hours
- Gurgaon Mall: 10:00 AM – 9:00 PM
- Vasant Kunj Mall: 11:00 AM – 10:00 PM
(Note: Timings may vary on weekends and public holidays.)
💬 Live Chat or Support Bot
Currently, there is no dedicated online chat support available for Ambience Mall. All queries must be routed via phone or email.
📝 Support Request Form
Ambience Mall does not offer an official online complaint form. Please use the emails or phone numbers listed above or drop your issues in the comments.
🔁 Escalation Process
If your concern is not addressed in 7 working days:
- Call the mall again and ask for the Floor Manager or Mall Supervisor.
- Forward your previous complaint email with a note to escalate.
- Leave a comment on this article with full details for third-party follow-up.
🙋 Frequently Asked Questions (FAQs)
Q1: Is there a Lost & Found department?
Yes, ask at the Customer Help Desk or call the listed number.
Q2: Can I get CCTV footage for incidents?
Only for legal issues and with proper documentation.
Q3: Where can I register a complaint online?
Through this portal—simply post in the comments section.
Q4: Is parking under surveillance?
Yes, 24×7 CCTV surveillance is available in most parking areas.
Q5: Do stores have separate customer care?
Yes, complaints related to specific stores (e.g., Zara, Starbucks) should be raised with that store directly.
💡 Feedback Mechanism
We encourage all visitors to share their feedback in the comment section. Whether you had a good or bad experience, let the mall and others know. Help improve service quality across all locations.
📱 Social Media (No direct support guaranteed)
- Instagram: @ambiencemallofficial
- Facebook: Ambience Mall
- YouTube: AmbienceMallTV
(These are not always monitored for support.)
🔒 Privacy Policy & Terms of Service
Your complaint details are safe with us. We never share your personal contact or message content publicly unless you post it in the comments yourself.
🔗 Additional Resources
Visit our official complaint platform for more malls and brands:
👉 Consumer-Court.com
📢 Post Your Complaint in the Comments Below
Have an unresolved issue with Ambience Mall? Don’t wait—post your complaint in the comments section with your name, mall branch, issue, and contact details (if you’re comfortable). Our team and other users may help guide your next steps!